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PATIENT SAFETY PART II
Patient Safety Reality
Check
Following are two actual case
studies. LET US HEAR FROM YOU: HOW WOULD YOU
HAVE CHANGED THIS PICTURE? Send your comments
so we can publish it in Let's
Hear from the Trenches Patient Safety Part III
issue.
Case Study I
An 86 year old male was admitted to the hospital for
an elective procedure. He was a widower with no
children. He lived at home independently, drove a
tractor to care for acres of property and drove his
car.
The elective procedure was to repair a blood
cyst near the pancreas caused by coumadin
therapy.
Surgery was successful and the expectation was a
100% recovery. The discharge plan was to return
home after a short stay in subacute
rehabilitation.
Highlights of Clinical
Course
- Hospital beds were full so the patient spent 24
hours in post anesthesia recovery room
and was moved in the middle of the night to a
room
- OOB in chair eating
- Discharged (with grade 3 pressure sore occurring
this hospital stay)to
subacute rehabilitation for intense therapy
- At a therapy session he felt weak and was cold
and
clammy. His niece had to insist he go to hospital
- Emergency room diagnosed as pulmonary
embolism(PE) and grade 5 pressure sore
- Placed on Heparin therapy for the PE and the
pressure ulcer was treated with vacuum-assisted
wound closure (VAC), total parental nutrition (TPN)
for a nutrition supplement and he was put in a
clinitron bed
- The family noticed he was not turned or OOB in
6 hours. They asked the RN caring for him why he
had not gotten up. She said, "I will check his activity
level!!!" She returned and said "he has an OOB
order
but Physical Therapy is off for the weekend."
- Surgical procedure to debride the ulcer was
completed. Because the VAC was put on the patient
in the
operating room he went into shock in the first 24
hours due to a bleeder post operative( Note:He was
on heparin
therapy for PE)
- He received blood transfusions
- Physician told the patient he would make a
100% recovery, but needed to go back to
subacute
rehabilitation for about a month. The patient refused
so the family researched Long Term Acute Care
(LTAC) and suggested it. The family
asked (
actually demanded) for a family conference which
the patient wanted to participant in.
- The patient, nieces and nephews attended the
patient conference which was held at the bedside.
Attending were nutrition therapy,risk management,
case
management, a nurse manager, physician, social
worker, wound specialists( who had not seen the
wound recently because the patient had students
doing the dressing). The patient was saying they
caused his problems with poor care ( they agreed)
and he wanted no more done. He was a Do-not-
resuscitate (DNR), and wanted aggressive treatment
stopped. The physician requested one to two more
weeks and the patient was transferred to LTAC.
The LTAC team was great but the patient went
downhill.
Family requested a transfer to hospice to satisfy the
patient's wishes. The LTAC physician said give them
two
more days.
- Patient was moved to hospice two days later and
died a few
hours later
Case Study II
This case study is from a different hospital.
Case Study II was a 84 year old, male, widower,
with three
daughters. He had a surgical blanket inserted around
an abdominal aortic aneurysm. The surgery was
completed in a
well renowned teaching hospital,and he spent a short
stay in a Cardiac Rehabilitation Center. He did very
well and per his physician no longer was a walking
time
bomb. Actually he survived the surgery better than a
50 year old. About a week after being discharged
home he complained of pain and swelling in his arm.
Highlights of Clinical
Course
- Treated as an outpatient but as the complication
progressed he was re-admitted to the hospital and it
was determined he had a nosocomial post surgical
staphylococcus infection.
- Treated with strong antibiotics and discharged
to homecare.
- Suffered diarrhea from the antibiotics and
developed pressure ulcers
- Requested Hospice but physician did not think he
was a candidate
- Could not eat or drink
- Re-admitted to the hospital and he wanted
treatment
stopped
- There was an order written for hospice and
before the evaluation could be completed he died
with out the support of hospice
The healthcare facilities servicing both of these
cases had excellent reputations, some were awarded
Magnet status by American Nurses Association and
some posted Service Excellence Commitments.
The basics were missing in all and we would love to
hear from you as to how you would provide care
differently. WE NEED TO FIX THIS TREND.
****************************************
Eye Popping
Statistics
According to the Center for Disease Control (CDC)
nosocomial infections affect approximately 2 million
patients annually in acute care facilities in the United
States. (Institute of Medicine. To Err is Human.
2000 p. 268.) Prescripition for Success:HAND
WASHINGThe cost for acute care nosocomial
infections is
approximately $3.5 billion per year (Institute of
Medicine. To Err is Human. 2000 p. 268.)
Prescription for Success:HAND WASHING
Successful Outcome:
Newark, New Jersey Beth Israel Medical Center
recently was highlighted on the television evening
news as having reduced nosocomial infections by
50% by changing practice and washing hands. Kudos
to Newark Beth Israel!!!!!
Magnetic Health Care Strategies, LLC
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Greetings!
Labor Day, September and October, Fall:
What does it mean to you? A new season of the
year? New clothes and colors? Leaves changing?
Summer temperatures reaching 100 plus ending? Back
to routine of school? Assessing goals for the year?
Beginning of the second financial quarter or yikes end
of the third financial quarter and time for the annual
goals review.
Whatever it is for you each season is a time of
reflection. This issue will reflect on Phase II Patient
Safety.
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| MHS TICKLERS THAT KEEP TICKING |
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Messages that are repeated sometimes have a higher
percentage of information being retained.
Actions may speak louder then words but good
healthy communication in any form is a healthy
exchange of ideas
JCAHO and Magnet Award Site visits
continue to be a comprehensive process involving
interdisciplinary participation. MHS using Patient
Tracers as a management tool and The Huddle TM
can assist organizations to have successful
outcomes.
MHS has basic and advanced manager and staff
education sessions that can be customized to
your needs. Middle Managers and staff nationwide
need support
JCAHO Certification for Staffing Agencies will
support patient safety initiatives. Be sure the
agencies you contract with are JCAHO certified or
applying to receive it. If they need information go to
www.jcaho.org-certification programs-healthcare
staffing. If they need consulting help call MHS. We
have a successful proven track record.
DYNAMIC SPEAKERS FOR MIDDLE MANAGEMENT
EDUCATION:We have organized a great team of
speakers for senior and middle management. They
can assist you individually or we can organize a
group/retreat/program.
- Barbara O'Brien President MHS Leadership,
Magnet & JCAHO
- Kevin O'Brien CEO Partners in Care Business Plans
& Finance
- Eugene Buccini President Buccini Associates 360
Evaluations; Working with Different Generations
- Ellen Walsh Consultant MHS Productivity
- Michael Daly President CSI Employee Perks
- Jim Wiederhold President Wiederhold &
Associates Networking
- Mary Pat Sullivan CNO Nursing Best Practices
- Dorathy Perez Consultant MHS Case Management
& Performance Improvement
Live Programs and Retreats are a fun and
effective way to drive home your initiatives. Call MHS
to organize dynamic one day topics including:
Magnet
Best Practice; Patient Safety 2006 and Beyond;
Transformational Leadership; The Huddle TM;
Powerful Business Plans; Practical Balanced Score
Cards; Accounts Receivable and Recovery
Management; Reality Based Case Management;
Tracer
Methodology as a Management Tool.
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