May 2007
Magnetic HealthCare Strategies, LLC 
Journey with TJC* - Destination: Certification
Itinerary
Human Resources: The All-Important Standard
MHS To The Rescue
Port of Call
mhshealthcare.com
Contact 
Barbara O'Brien
at
barbaralobrienmhs
@comcast.net
732-408-0259
 All Aboard! This month's newsletter will take you one step closer to being ready for certification by The Joint Commission (TJC). We're going to take a look at one of the most significant standards for health care staffing agencies - HUMAN RESOURCES. At a recent breakfast briefing, Michele Sacco, MS, executive director, The Joint Commission Certification Health Care Staffing Services, couldn't stress enough the importance of having everything in place for this critical standard. She stated that: "During the review process, the focus will be on competency. Only the strictest standards will apply."
 
The message is clear; there is no room for error here.
 
*This summer, JCAHO will be phasing out this acronym and using TJC - The Joint Commission, which will be their new brand identity.  
 
Enjoy the journey!
 
Time To Get On Track!
 
Getting this right is important. Why? Because it lets your clients know that you provide only the most qualified and competent supplemental staff to health care organizations.
 
Among the areas TJC will be reviewing are: How are you handling the human resources component of your agency? What are your processes for matching the skills of temporary staff with a health care organization's needs? How do you determine competencies, verify credentials? What tools do you use for background and health screening checks? What is your program for ongoing professional development? Do you have job descriptions in place for corporate and field staff?
 
It seems daunting, doesn't it? No need to worry!
Magnetic HealthCare Strategies (MHS) to the Rescue!
 
In our last issue we talked about the Gap Analysis and its usefulness in determining your readiness for certification. Human Resource processes are some of the elements of this analysis. We will check your internal documents, policies, and personnel files. If necessary, MHS will make recommendations for improvement.
 
MHS can do a Tracer, which follows an applicant from entry into the system to placement in the health care setting. We will be asking your staff appropriate questions to determine that all processes are in place, consistent, and most importantly, compliant.
 
We can do a Mock Survey, a portion of which will be an intense review of 20 to 30 personnel files to ascertain any inadequacies in your record keeping system. This exercise will be scored to determine what actions need to be taken to ensure total compliance.
 
MHS has a variety of Templates that can be customized and adapted to your agency's processes, i.e., internal policies, fact sheets for education and staff, and many more.
 
WHAT ARE  YOU WAITING FOR? By now you know that certification by The Joint Commission sets you apart from your competition. It is a tangible signal to customers that your firm has met rigorous criteria for providing appropriate and competent staffing services.
 
Another plus for you when marketing your agency is that when your hospital clients prepare for their TJC certification visit, it should go much smoother for them knowing that their agency personnel are from an agency that has been certified by TJC. 
 
 
 
Latitude
Why Choose MHS?
 
Magnetic HealthCare Strategies LLC, has many years of experience preparing hospitals for The Joint Commission and now is one of the first to gain experience helping large staffing agencies organize themselves for their visit by TJC. We have clients seeking certification in New York, New Jersey, Connecticut, and Illinois, and assisted a corporate client, with multiple offices in many states, to successfully achieve certification.
 
When you choose MHS, you will have the expertise of a staff that has more than 30 years of combined health care experience. We invite you to explore our Website www.mhshealthcare.com to learn more about us and our services.
 
Let us know when you are ready to sail, and we'll do the rest.
Phones: 732-408-0259 or 321-728-7252
Fax:      732-408-0183  email: barbaralobrienmhs@comcast.net
Your Business is Our Priority
 
MHS assists healthcare organizations with the development of formulas and tools for powerful performance and we can be as diverse as you want us to be. We offer expertise in TJC preparation for all healthcare organizations, Magnet Certification preparation, budget and finance issues, Performance Improvement, Accounts Receivable Management, Presentations and Retreats, Nurse Manager Education, and Nursing Operational Redesign.
 
Please feel free to pass this along to other healthcare colleagues who may be interested in our many programs and services. If they would like to be included on our email newsletter, please email us with their address.
 

Barbara L. O'Brien, RN, MSN President
Magnetic HealthCare Strategies, LLC