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font-family:Symbol;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style> <!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} </style> <![endif]--> </head> <body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'> <div class=Section1> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>From:<span style='mso-tab-count:1'>                              </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Barbara O'Brien [marc@comcast-barbaralobrienmhs.ccsend.com] on behalf of Barbara O'Brien [barbaralobrienmhs@comcast.net]<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Sent:<span style='mso-tab-count:1'>                               </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Thursday, February 04, 2010 1:17 PM<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>To:<span style='mso-tab-count:1'>                                   </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>jenn@bigbluedesign.com; keobrie@optonline.net<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Subject:<span style='mso-tab-count:1'>                          </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>News from Magnetic Health Care Strategies, LLC<o:p></o:p></span></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <div> <p class=MsoNormal style='background:white'><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:black'>should be with the first newletters - 2/2010<o:p></o:p></span></p> <div class=MsoNormal align=center style='text-align:center;background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> <hr size=2 width="100%" align=center> </span></div> </div> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#EDEBE6;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' background="http://img.constantcontact.com/letters/images/1101093164665/stylishbrdr-ptn2.gif"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width="100%" colspan=2 style='width:100.0%;padding:0in 0in 0in 0in'> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:37.5pt'> <td style='padding:0in 0in 0in 0in;height:37.5pt'></td> </tr> <!--Copyright (c) 1996-2010 Constant Contact. 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For inquiries regarding reproduction or distribution of any Constant Contact material, please contact legal@constantcontact.com.--> </table> </div> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in' styleclass="style_SubTitleText"> <div align=center> <table class=MsoNormalTable border=1 cellspacing=5 cellpadding=0 width=600 style='width:6.25in;mso-cellspacing:3.7pt;background:#D3643B;border:dashed #D6E1C7 1.0pt; mso-border-alt:dashed #D6E1C7 .75pt;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' id="content_LETTER.BLOCK2"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width=150 valign=top style='width:112.5pt;border:none;background:#94C7B6; padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=bottom style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><span style='font-family:"Arial","sans-serif"; color:white;letter-spacing:-.75pt'><img width=266 height=200 id="_x0000_i1026" src="http://img.constantcontact.com/ui/stock1/8r9v5y8h.jpg" border=0><b><br style='mso-special-character:line-break'> <![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'> <![endif]></b><o:p></o:p></span></p> </td> </tr> </img> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=5 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:3.7pt;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='background:#D6E1C7;padding:2.25pt 2.25pt 2.25pt 2.25pt'></td> </tr> </table> </td> </tr> </table> </td> <td width=450 valign=top style='width:337.5pt;border:none;padding:0in 0in 0in 0in' styleclass="style_MainText"> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' aria-posinset=0 id="content_LETTER.BLOCK4" aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width="100%" style='width:100.0%;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=bottom style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'><span styleclass="style_TitleText">Happy New Year from Magnetic HealthCare Strategies,LLC (MHS)</span></b><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#403B33; letter-spacing:-.75pt'><br style='mso-special-character:line-break'> <![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'> <![endif]></span></b><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'></span><o:p></o:p></span></p> </td> <td nowrap valign=bottom style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_DateText"> <p class=MsoNormal align=right style='text-align:right'><b><span style='font-family:"Arial","sans-serif";color:#D3643B;letter-spacing: -.75pt'><br> <br> <br> <br> <br> <br> <br> February 2010</span></b><span style='font-family:"Arial","sans-serif"; color:#D3643B;letter-spacing:-.75pt'> <o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;border:none; border-top:solid #94C7B6 1.0pt;mso-border-top-alt:solid #94C7B6 .75pt; mso-yfti-tbllook:1184;mso-padding-alt:4.5pt 3.75pt 3.75pt 3.75pt' aria-posinset=0 id="content_LETTER.BLOCK5" aria-setsize=0 tabindex=0 hidefocus=true cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='border:none;padding:4.5pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:black'><br> From all of us at MHS, LLC, we want to wish everyone a happy and healthy New Year!</span><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1'> <td width=150 valign=top style='width:112.5pt;border:none;background:#94C7B6; padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in' styleclass="style_MainText"> <table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;border:none; border-top:solid #94C7B6 1.0pt;mso-border-top-alt:solid #94C7B6 .75pt; mso-yfti-tbllook:1184;mso-padding-alt:4.5pt 3.75pt 3.75pt 3.75pt' aria-posinset=0 id="content_LETTER.BLOCK6" aria-setsize=0 tabindex=0 hidefocus=true cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='border:none;padding:4.5pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family: "Arial","sans-serif";color:black'><br> MHS is now a member of<strong><span style='font-family:"Arial","sans-serif"'> The American Staffing Association </span></strong>and we have expanded our comprehensive Joint Commission Certification preparation packages for&nbsp;<strong><span style='font-family:"Arial","sans-serif"'>Health Care&nbsp;</span></strong>&nbsp;<strong><span style='font-family:"Arial","sans-serif"'>Staffing Firms</span></strong> to include:<o:p></o:p></span></p> <div> <ul type=disc> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Marketing assessments for business enhancement</span><span style='font-family: "Arial","sans-serif"'> </span><span style='font-size:10.0pt; font-family:"Arial","sans-serif"'>and revenue growth</span><span style='font-family:"Arial","sans-serif"'> <o:p></o:p></span></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maintenance contracts for data entry on-line, analysis and recommendations</span><span style='font-family:"Arial","sans-serif"'> <o:p></o:p></span></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Mock Survey prior to re-designation</span><span style='font-family: "Arial","sans-serif"'> <o:p></o:p></span></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Preparation for the Joint Commission&nbsp;Intra-cycle phone review</span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></li> </ul> </div> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK7><span style='display:none; mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' aria-posinset=0 id="content_LETTER.BLOCK7" aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='border:none;border-top:solid #94C7B6 1.0pt;mso-border-top-alt: solid #94C7B6 .75pt;padding:4.5pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText BlockBorder"> <p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><span style='font-family:"Arial","sans-serif"; color:#D3643B'><br> <b>MHS continues to offer expert consulting services in the following areas:</b></span></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></span></p> <ul type=disc> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:10.0pt; font-family:"Arial","sans-serif"'>Regulatory visit guidance and preparation</span></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif"'>&nbsp; <o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:10.0pt; font-family:"Arial","sans-serif"'>Service and support for recruitment, retention and redesign</span></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:8.0pt; font-family:"Arial","sans-serif"'> <o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:10.0pt; font-family:"Arial","sans-serif"'>Service and support for Financial Management&nbsp;for healthcare organizations</span></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:8.0pt; font-family:"Arial","sans-serif"'> <o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:10.0pt; font-family:"Arial","sans-serif"'>Education</span></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:8.0pt; font-family:"Arial","sans-serif"'> <o:p></o:p></span></span></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo2;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:10.0pt; font-family:"Arial","sans-serif"'>Health Insurance Appeals</span></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:8.0pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></span></li> </ul> <div> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><br> &nbsp;<o:p></o:p></span></span></p> </div> </td> <span style='mso-bookmark:"LETTER\.BLOCK7"'></span> </tr> </table> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK8"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'><span styleclass="style_ClosingHeadline">Magnetic HealthCare Strategies, LLC</span></b></span><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'>President, Barbara O'Brien</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><b><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:#403B33;letter-spacing:-.75pt'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'>Phone: 732-408-0259</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><b><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:#403B33;letter-spacing:-.75pt'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'>Fax:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 732-408-0183</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><b><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#403B33; letter-spacing:-.75pt'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'>Email: </span></b></span><span style='mso-bookmark:"LETTER\.BLOCK7"'></span><a href="mailto:barbaralobrienmhs@comcast.net"><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-family:"Arial","sans-serif"; letter-spacing:-.75pt'>barbaralobrienmhs@comcast.net</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK7"'></span></a><span style='mso-bookmark:"LETTER\.BLOCK7"'><b><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:#403B33;letter-spacing:-.75pt'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'></span><a href="http://www.mhshealthcare.com"><span style='mso-bookmark:"LETTER\.BLOCK7"'><b><span style='font-size:13.5pt; font-family:"Arial","sans-serif";letter-spacing:-.75pt'>www.mhshealthcare.com</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK7"'></span></a><span style='mso-bookmark:"LETTER\.BLOCK7"'><b><span style='font-size:13.5pt; font-family:"Arial","sans-serif";color:#403B33;letter-spacing:-.75pt'> </span></b></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:#403B33;letter-spacing:-.75pt'><o:p></o:p></span></span></p> </div> <span style='mso-bookmark:"LETTER\.BLOCK7"'></span></span></td> <span style='mso-bookmark:"LETTER\.BLOCK7"'></span> </tr> </table> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK7"'><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></span></p> <table class=MsoNormalTable border=0 cellspacing=5 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:3.7pt;background:#94C7B6; mso-yfti-tbllook:1184;mso-padding-alt:2.25pt 2.25pt 2.25pt 2.25pt' id="content_LETTER.BLOCK9"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='background:#D6E1C7;padding:2.25pt 2.25pt 2.25pt 2.25pt' styleclass="style_LeftColumnTitleBG ColumnHeadings"> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'><img border=0 width=300 height=104 id="_x0000_i1027" src="http://origin.ih.constantcontact.com/fs023/1101340933743/img/4.jpg" name=ACCOUNT.IMAGE.4><br style='mso-special-character:line-break'> <![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'> <![endif]><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:"LETTER\.BLOCK7"'></span> </tr> </img> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:2.25pt 2.25pt 2.25pt 2.25pt' styleclass="style_MainText"> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif"; mso-bidi-font-family:Arial;color:black'><o:p>&nbsp;</o:p></span></b></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif"; color:black'>Children's Literature Available:</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><b><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></b></span></p> </div> <div> <div> <p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif"; color:black'>&quot;Special Person to&nbsp; Ride&quot;</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><b><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></b></span></p> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif"; color:black'>&quot;Peter the Peteeatrick Panda's Playground&quot;<br> <br> &quot;Journey Through Same Day Surgery&nbsp; with Peter the Peteeatrick Panda's Coloring Book&quot; available in English &amp; Spanish</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK7"'><b><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK7"'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif"; color:black'><br> See all these and more at:<br> </span></b></span><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif"; color:black'><a href="http://r20.rs6.net/tn.jsp?t=w6dssgdab.0.0.pt4rqwbab.0&amp;ts=S0451&amp;p=http%3A%2F%2Fwww.marcobrienauthor.com&amp;id=preview" target="_blank" track=on linktype=link><span style='color:black'>www.marcobrienauthor.com</span></a></span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></b></p> </div> </div> </div> <div> <div> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p>&nbsp;</o:p></span></b></p> </div> </div> </div> </td> </tr> </table> </td> </tr> </table> </td> <td width=450 valign=top style='width:337.5pt;border:none;padding:0in 0in 0in 0in' styleclass="style_MainText BlockBorder"> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' aria-posinset=0 id="content_LETTER.BLOCK10" aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width="100%" style='width:100.0%;padding:3.75pt 3.75pt 3.75pt 3.75pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='border:none;border-top:solid #94C7B6 1.0pt;mso-border-top-alt: solid #94C7B6 .75pt;padding:4.5pt 3.75pt 3.75pt 3.75pt'> <div> <p class=MsoNormal style='margin-bottom:12.0pt'><a name=LETTER.BLOCK10><span style='font-family:"Arial","sans-serif";color:#D3643B;letter-spacing: -.75pt'><o:p>&nbsp;</o:p></span></a></p> </div> <span styleclass="style_ArticleHeadline"> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK10"'><b><span style='font-family:"Arial","sans-serif"; color:#D3643B;letter-spacing:-.75pt'>2010&nbsp; will see the following offered by&nbsp; MHS&nbsp;<o:p></o:p></span></b></span></p> </div> <ul type=disc> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Leadership Forum expanded for&nbsp; all Managers</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-family: "Arial","sans-serif";letter-spacing:-.75pt'> <o:p></o:p></span></b></span></li> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Increase in education&nbsp;DVDs</span></b></span><span style='mso-bookmark: "LETTER\.BLOCK10"'><b><span style='font-family:"Arial","sans-serif"; letter-spacing:-.75pt'> <o:p></o:p></span></b></span></li> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Self Study programs enhanced</span></b></span><span style='mso-bookmark: "LETTER\.BLOCK10"'><b><span style='font-family:"Arial","sans-serif"; letter-spacing:-.75pt'> <o:p></o:p></span></b></span></li> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Case Management consultation expansion</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-family: "Arial","sans-serif";letter-spacing:-.75pt'> <o:p></o:p></span></b></span></li> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Expansion of&nbsp; Long Term Care offerings</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-family: "Arial","sans-serif";letter-spacing:-.75pt'> <o:p></o:p></span></b></span></li> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Continuing Education for Physical Therapy</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-family: "Arial","sans-serif";letter-spacing:-.75pt'> <o:p></o:p></span></b></span></li> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Improved insurance appeal process</span></b></span><span style='mso-bookmark: "LETTER\.BLOCK10"'><b><span style='font-family:"Arial","sans-serif"; letter-spacing:-.75pt'> <o:p></o:p></span></b></span></li> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Creative marketing support</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-family:"Arial","sans-serif";letter-spacing:-.75pt'><o:p></o:p></span></b></span></li> </ul> <div> <div> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-family:"Arial","sans-serif";color:#D3643B;letter-spacing: -.75pt'>&nbsp;<o:p></o:p></span></b></span></p> </div> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-family:"Arial","sans-serif";color:#D3643B;letter-spacing: -.75pt'>Potential MHS offerings currently under review:<o:p></o:p></span></b></span></p> </div> <ul type=disc> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo4;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Lunch and Learn via Skype </span></b></span><span style='mso-bookmark: "LETTER\.BLOCK10"'><b><span style='font-family:"Arial","sans-serif"; letter-spacing:-.75pt'><o:p></o:p></span></b></span></li> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo4;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Cruise Travel with Continuing Education opportunities&nbsp; </span></b></span><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-family: "Arial","sans-serif";letter-spacing:-.75pt'><o:p></o:p></span></b></span></li> <li class=MsoNormal style='color:#D3643B;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo4;tab-stops:list .5in'><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";letter-spacing:-.75pt'>Webinar education</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK10"'><b><span style='font-family:"Arial","sans-serif";letter-spacing:-.75pt'><o:p></o:p></span></b></span></li> </ul> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK10"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#D3643B; letter-spacing:-.75pt'><br style='mso-special-character:line-break'> <![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'> <![endif]></span></span><span style='mso-bookmark:"LETTER\.BLOCK10"'></span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:"LETTER\.BLOCK10"'></span> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK11><span style='display:none; mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' aria-posinset=0 id="content_LETTER.BLOCK11" aria-setsize=0 hidefocus=true tabindex=0 cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='border:none;border-top:solid #94C7B6 1.0pt;mso-border-top-alt: solid #94C7B6 .75pt;padding:4.5pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText BlockBorder"> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK11"'><span style='font-size:14.0pt;font-family:"Arial","sans-serif"; color:#D3643B;letter-spacing:-.75pt'><span styleclass="style_ArticleHeadline" align=left>Welcome Dallas!</span></span></span><span style='mso-bookmark: "LETTER\.BLOCK11"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'><br> <br> </span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Dallas Piana is an experienced senior healthcare professional, accomplished in many roles in nursing leadership and management. Dallas' focus has been in rebuilding and standardizing the infrastructure of nursing and patient care services departments so that healthcare organizations can operate more efficiently while simultaneously&nbsp;&nbsp;managing labor costs. Both through contract bargaining and joint labor management task forces, Dallas' commitment and motivation contributes to successful relationships by facilitating employee involvement&nbsp;in working together towards common goals. </span></span><span style='mso-bookmark: "LETTER\.BLOCK11"'><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'><o:p></o:p></span></span></p> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><span style='mso-bookmark: "LETTER\.BLOCK11"'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:black'><br> Dallas has expertise in managing large change projects including restructuring and redesign,hospital closure,&nbsp;rightsizing workforce, nursing staffing and budget strategies,and opening and closing hospital patient care units.&nbsp;<br> <br> As the West coast consultant, Dallas will offer her expertise in helping healthcare staffing agencies become certified by Joint Commission and serve as a team member in other MHS&nbsp;engagements.</span></span><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='font-size:8.0pt; font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></span></p> </div> </td> <span style='mso-bookmark:"LETTER\.BLOCK11"'></span> </tr> </table> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK11"'><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#94C7B6; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' aria-posinset=0 id="content_LETTER.BLOCK12" aria-setsize=0 tabindex=0 hidefocus=true cols=0 aria-level=0 contenteditable=inherit datapagesize=0> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='padding:3.75pt 3.75pt 3.75pt 3.75pt' styleclass="style_MainText"> <p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-bookmark: "LETTER\.BLOCK11"'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'><br> <span styleclass="style_ClosingHeadline" align=left><br> Oops! We have two corrections from our last newsletter:<o:p></o:p></span></b></span></p> <div> <p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-bookmark: "LETTER\.BLOCK11"'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'>Marc O'Brien, Author can be reached at </span></b></span><a href="mailto:marcobrien30@aol.com"><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span style='font-size:10.0pt; font-family:"Arial","sans-serif";letter-spacing:-.75pt'>marcobrien30@aol.com</span></b></span><span style='mso-bookmark:"LETTER\.BLOCK11"'></span></a><span style='mso-bookmark:"LETTER\.BLOCK11"'><b><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:#403B33;letter-spacing:-.75pt'> or&nbsp;<br> </span></b></span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#403B33;letter-spacing:-.75pt'><a href="http://r20.rs6.net/tn.jsp?t=w6dssgdab.0.0.pt4rqwbab.0&amp;ts=S0451&amp;p=http%3A%2F%2Fwww.marcobrienauthor.com&amp;id=preview" target="_blank" track=on linktype=link><span style='color:black'>www.marcobrienauthor.com</span></a><o:p></o:p></span></b></p> </div> <div> <p class=MsoNormal style='margin-bottom:4.5pt'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#403B33; letter-spacing:-.75pt'>&quot;Special Person to Ride&quot; can be purchased for $14.95 + shipping/handling<o:p></o:p></span></b></p> </div> <p class=MsoNormal style='margin-bottom:4.5pt'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#403B33; letter-spacing:-.75pt'><br style='mso-special-character:line-break'> <![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'> <![endif]></span></b><span style='font-size:8.0pt;font-family:"Arial","sans-serif"; color:black'></span><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2'> <td width=150 valign=top style='width:112.5pt;border:none;background:#94C7B6; padding:0in 0in 0in 0in'></td> <td width=450 valign=top style='width:337.5pt;border:none;background:white; padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td width="100%" colspan=2 style='width:100.0%;border:none;padding:0in 0in 0in 0in'></td> </tr> </table> </div> </td> <td style='padding:0in 0in 0in 0in'></td> </tr> </table> </div> <p class=MsoNormal align=center style='text-align:center;background:white'><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <div> <p class=MsoNormal style='background:white'><b><span style='font-size:8.0pt; font-family:"Verdana","sans-serif";color:black'><a href="http://ui.constantcontact.com/sa/fwtf.jsp?m=1101340933743&amp;ea=marcobrien30@aol.com&amp;a=1102953648054&amp;id=preview&amp;id=preview" target="_blank">Forward email</a><o:p></o:p></span></b></p> </div> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600 style='width:6.25in;mso-cellspacing:0in;background:white;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif"; color:black'><a href="http://visitor.constantcontact.com/d.jsp?p=un&amp;v=001_D6q8SmIH1rwCY-KdEbk2kSm_Q2du3OEGMT0Pvee5AbUeHhYL-7rLL_j0FBmiXtTVGtvYBexaTzo_6aI-RHR9KI0XW-vdHBb3qsSPBFv1SNRSb1eiqhendbWU2KS-fiS&amp;id=preview.1101340933743&amp;id=preview" target="_blank"><span style='text-decoration:none;text-underline:none'><img border=0 id="_x0000_i1028" src="http://img.constantcontact.com/letters/images/safe_unsubscribe_logo.gif" alt="Safe Unsubscribe"></span></a><o:p></o:p></span></p> <div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif"; 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color:#666666'><a href="http://www.constantcontact.com/index.jsp?cc=TEM_News_236&amp;id=preview" target="_blank"><span style='color:#666666;text-decoration:none;text-underline: none'>Email Marketing</span></a> by<o:p></o:p></span></p> </div> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif"; color:black'><a href="http://www.constantcontact.com/index.jsp?cc=TEM_News_236&amp;id=preview" target="_blank"><span style='text-decoration:none;text-underline:none'><img border=0 id="_x0000_i1029" src="http://img.constantcontact.com/letters/images/cc-logo-color-sm.gif"></span></a><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal style='background:white'><span style='font-size:8.0pt; font-family:"Verdana","sans-serif";color:black'>Magnetic HealthCare Strategies, LLC | 41 Dante Drive | Manchester | NJ | 08759<o:p></o:p></span></p> </td> </tr> </table> </div> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <div> <p class=MsoNormal style='background:white'><b><span style='font-size:11.0pt; 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